Choose how you invite your guest users. All of this can be configured based on your workspace domain.
Blitzz Supports all major mobile browsers so your guest users don't have to install an app.
Add your team or supervisor to the call to assist or join a Silent Observer on mute.
Extract Text and Numbers from images. Eg. VIN number, Barcode, Model Number, etc.
Allow a Trainee or Supervisor to join the same call as a silent observer during remote video sharing.
Blitzz will automatically adjust your bandwidth utilization based on your internet connection strength.
Use a Live pointer on a live video stream to navigate the end-user.
Draw and markup on an image using pointers, arrow, and text. Save the image for future reference.
Remote assistance software allows you to share screen from mobile and web devices. Markup and annotate on shared view.
Agents can remotely turn ON and OFF mobile users flash-light
Remotely zoom with remote visual support features that enable you to view finite details.
Capture and save images from live stream or screen share. Documentation is easy with our remote video support features.
Personalize the customer experience and drive agent productivity by integrating prebuilt and open API connections.
Get the flexibility to integrate with any system to support any workflow with our powerful APIs.
Experience one-click calling from within your CRM interface. Avoid the need to copy-paste phone numbers or email addresses.
Store your data on Secured Blitzz servers, or use your own data providers like AWS, Azure, or On-Premise.
Get access to Net Promoter® Score (NPS) surveys, Customer Effort Scores, general satisfaction ratings, and more.
Record all calls to gain insight into agent performance and the customer experience, improve agent coaching.
Call recordings, monitor, reporting and dashboards, all help lead the way to full workforce optimization.
Get the information you need on agent performance and the customer experience with the most important and targeted predefined reports.
Browser on PC and Mac. No App download required.
Browser and Optional App download available for Android Devices to join or start a video call.
Browser and Optional App download available for iOS Devices to join or start a video call.
Connect a video session using smart glass of your choice (Realwear, Vuzix, Epson, ODG)